Last updated: [TO BE COMPLETED]
1. Purpose
These terms govern the sale of digital video games by [TO BE COMPLETED] (“AstroLabs”) on this site and in the AstroLabs launcher.
2. Products
Games are digital content, delivered by download through the free AstroLabs launcher, for Windows 10 and 11 (64-bit). An Internet connection is required. Live features require a TikTok account and go through the third-party EulerStream service.
3. Account
Buying requires an AstroLabs account (verified email address and password). The purchased game is linked to that account and available in the launcher.
4. Price and payment
Prices are shown in euros, all taxes included [TO BE COMPLETED]. Deals are valid until the date shown. Payment is made by card on a secure Stripe page; AstroLabs never has access to your card details.
5. Delivery
The game is added to your account as soon as payment is confirmed, usually within seconds, then can be installed from the launcher.
6. Right of withdrawal
For digital content supplied immediately, the 14-day right of withdrawal ends when supply begins, provided you expressly agreed to it and acknowledged losing that right. [TO BE COMPLETED] — to be checked and set up at checkout; otherwise, the 14-day period applies.
7. Refunds and complaints
For any complaint: contact@astroxe.com. Refund policy: [TO BE COMPLETED]
8. Licence
A purchase grants a personal, non-transferable right to use the game. It transfers no ownership of the game.
9. Mediation and governing law
Consumer mediator: [TO BE COMPLETED]. Governing law: French law.